Lucky Lucy
08.03.2025
Would just like to say Louise is amazing she made us feel very welcome.
Nick Freestone
01.03.2020
The staff and the food is always as one would expect!
The waiters and waitresses, bar, kitchen and management are all friendly and very helpful.
Clean, and the table service is excellent. Great for families, children and celebrations!
I can't recommend this Toby carvery anymore. Great all round.
Steve the manger has turned the ship around and Stafferton Lodge is a bubbly a d thriving place again.
Definitely worth a visit!!
They all make a very good dining experience!
Paul Staples
20.03.2019
Excellent breakfast as always.
Penny Lane
19.03.2017
Meat & veg rather dry. Customer service is non existant. Staff lack the ability to communicate with diners!
Nick I
24.02.2025
Don't go during the week!! You've been warned. Service was slow, the carvery meats were all dry, and the vegetables had been left out so long they'd dried up under the lights.
The kids meal was shocking - the under 12s mac and cheese cost over 6 quid and it was absolutely tiny.
After all that the bill was incorrect.
Two other tables complained while we were there. Another customer had to wait a long time (5 mins) for someone to come out to serve at the carvery station
Simon Evans
23.02.2025
Very busy on a Sunday but staff and food was excellent
Nick Thompson
23.02.2025
Great food, brilliant service from Hannah.
Thank you!
Ian Harris
22.02.2025
Cold food. Rude staff ignoring several customers. Several food options missing or very low in quantity.
Leah Hayward
21.02.2025
Went this afternoon. Food was nice. Shame the waitresses never smiled and not a warm welcoming. Had to asked to have our plates, cleared
even though they took our dessert orders, beforehand and had to see where our desserts were too
Not warm welcoming at all.
Suzanne Hazell
19.02.2025
Food was not very hot and veg was drying out under hot plate.
William Hern
17.02.2025
Great meal, plenty to eat even with two hungry teenagers!
Rich R
15.02.2025
Food is exactly what you would expect from a Toby carvery, meat was really good as well as the portions. The staff were excellent, all really nice and kind. Would 100% revisit again!
Marilyn Poole
09.02.2025
Sadly I went in this place ,I have drove past for the last 15 years and always wondered what it is like sadly I found out yesterday it was an insult to the food industry!!!! The beef was vile tough and couldn’t be eaten I asked the chef time 4.55 to cut it thin he could not of cut it thicker if he had put the whole joint on my plate . The staff were sat around in the bar area like it was there private living room on phones laptops and one of the chefs who was obviously on a break stared at us while we were trying to eat our cold stale food ,you need to re train staff and your cooks and deep clean the place we left all our food on the bar area and walked out my nephew is 13 and when a child says please I don’t want to eat this , something is definitely wrong , first and last visit I’m sure that Toby will continue to serve this inadequate food and catch a lot more people out before they see that running a good restaurant pays dividends!!!!!
Update on my review they left a message that said sorry to hear about you experience and take the time to tell us ,bog standard reply give us feedback to help in the future there is no future sort your restaurant out !!! Start with food thst is fit to eat your food was not up to standard and train your staff !!!!! Read your reviews
And clean the place up it’s scruffy to say the least
Craig Woodhams
10.02.2025
The service was frankly awful. Unstaffed. Not enough care paid at all. Waited over 20 minutes for gravy to be replaced, told repeatedly it would be out in just a minute. When it was brought out it was thin and watery, not at the famous gravy.
Our children (4-10) were not offered anything to keep them occupied.
Service was so bad we skipped dessert because we were left sitting for too long. We got up to leave and most of our party left and I had to find a Member of staff to pay, ultimately going to the bar to pay. It was a terrible experience.
Allison Carr
04.02.2025
Carvery food was so delicious
Chris Whelan
04.02.2025
The carvery food was as expected, and the staff were great. This particular restaurant is in need of a refit, with stained seat cushions and dirty, tired paintwork.
Phoebe H
02.02.2025
Barbara was amazing! Super friendly and helpful would definitely come back after the great service
Char H
01.02.2025
Wonderful meal. Alessa who served us is a credit to this restaurant. Had a lovely time.
Jean Todd
30.01.2025
Lovely atmosphere,friendly staff,very good food. We go there often, very good value for money
Linda Taylor
28.01.2025
Amazing lunch the staff were so helpful and friendly could not do enough for us just a lovely lunch team are just super helpful
Sally Drinkwater
27.01.2025
Myself & a couple of friends have been for lunch, the last couple of weeks but today whe. We had finished, we asked for a take out box as had some leftovers...we were told they don't do this anymore. Shame
Won't be going again
Samantha Butler
27.01.2025
The food was barely warm, I would say it was cold but the manager who we called over was saying its not cold it's warm, but it's still edible. I asked her to feel my cauliflower as it was cold and she said nothing. The pork had blood in it and I was told that it had been probed and cooked to guidelines. But its bloody, I said and it was just repeated that it had been probed and was cooked to the correct temperature. There was no customer service from the manager or the chef other than them begrudgingly changing the veg that was under the warmers. I have to say that the manager was quite rude to my sister and I. I am not surprised the restaurant was empty if this is how the food is served. I will not go back to this restaurant.
Antia Parke
26.01.2025
The service was really good. I enjoyed my time there with friends. Barbara was really lovely. Her service was impeccable and she was really friendly and gave us quick and efficient service. She was kind and was always checking in with us if we were ok
When you go there, ask for Barbara to be your waitress.